I contacted the DEC for a reputable company. I was referred to Nature’s Way. Rick came to my residence for an initial inspection. Friendly, professional, thorough and willing to help. He made a visit a few days later to begin the process. Rick has a reassuring presence and my family is at ease with him in the home. I look forward to working with Rick as we resolve this pest control situation, and am grateful to have been put in contact with Nature’s Way. Paige at the office is very nice as well – nice telephone presence and great follow-through.