I have pets and I wanted something that would safely help with ticks, bees and the dreaded yellow jackets. I discovered yellow jackets entering under the siding of the house. I called immediately and spoke with Laura, she was very attentive and scheduled Shaun to come the following day. It was 90 degrees, Shaun was prepared and ready to apply treatment, regardless of the yellow jackets being very active. Great service – he took care of my yellow jacket problem. Shaun was very knowledgeable, efficient and personable. I definitely recommend Nature’s Way.